You are at the heart of the fight against spam

Signal Spam is a tool for sharing information about mail deemed undesirable by users: it is the Internet user who sends back in real time the information that a spam has reached him, whatever its nature. This is valuable, qualitative information for both security professionals and responsible commercial emailers. In doing so, the Internet user participates in the fight against spam.

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Transmission of your reports

What we pass on and to whom
Actions taken

  • Data Protection Authority

    Top 50 most reported spam campaigns and sender domains.

    The CNIL controls companies and applies sanctions.

  • Web hosting companies

    Transmission of alerts concerning their network.

    Dialog / Restriction / Closing spamming customer accounts.

  • Message sending routers

    Transmissions of reports concerning their network, domains and campaigns.

    Unsubscribing Internet users. Marketing regulation.

  • Police & Gendarmerie

    Requisition in the database for investigations.

    Identification of cybercriminals and legal proceedings.

  • Advertisers

    Transmissions of alerts generated by commercial prospecting and/or messages usurping the company's communication.

    Marketing regulation and the fight against phishing.

  • Security

    Feeding in phishing URLs, spam or spambot reports.

    Reinforcement of filters, blacklists and anti-spam engines.

  • Internet service providers and messaging services

    Identification of infected terminals sending spam to operators' networks.

    Disinfection of compromised machines.

Unsubscribe from databases

When the user's reports correspond to messages from advertisers, e-merchants or routers (senders of bulk messages) who are members or entitled to Signal Spam, the reports are treated as a request to unsubscribe.

In practice, Signal Spam offers access to a feedback loop that allows to communicate in real time to the sender a complaint about a message he has sent, thus allowing to enforce the right of opposition of the Internet user, to regulate the marketing activity, and to optimize the deliverability of legitimate mailings.

This work with e-mailing professionals in order to make the market more responsible is crucial: about 90% of what is considered as spam by Internet users is of commercial origin, a term which covers very diverse practices. The members of Signal Spam accept a deontological charter when they join the association and commit themselves, according to their profession, on the best practices.

Feedback loop recipients can be identified by this logo:

Benefits for the Internet user:

To assert one's right to object through a click that is treated both as a request to unsubscribe and as digital evidence that can be used by the authorities in charge of regulating commercial e-mail.

Benefits for message senders:

Receive a feedback loop, an essential tool to know the rate of complaints generated by a campaign, to advise its advertisers, and to better apply the right of opposition of the Internet users.

Fight against Cybercrime and corrumptious computer networks

Today, experts consider that the greatest threat of cybercrime is posed by botnets: networks of corrupted computers, working without their owners' knowledge for organized crime or international terrorism, sending spam (to finance themselves) or attacking public and private servers. It is not known how many computers are infected by botnets, but experts estimate that a quarter of all public computers are infected.

The technical header of a spam message contains information about an infected terminal that was used to send it. Signal Spam processes this data and redistributes it to public authorities, network operators (who provide Internet users' connections) and network security professionals, and promotes the global sharing of this information to fight effectively against this phenomenon worldwide.

Signal Spam redistributes information to operators and actors in the fight against cybercrime, enabling them to thwart the infection of users' machines and promotes global information sharing.

Benefits for the Internet user:

A simple and unique tool to report any type of threat without having to question the exact nature of the threat - the Internet user plays an active role in protecting himself and participating in the fight against cybercrime.

Benefits for those involved in the fight against cybercrime (public authorities and industry):

Receive useful and enhanced information from the best possible source to identify spammers and cybercriminals and deploy appropriate countermeasures.

Fight against phishing, fraud and counterfeiting

Signal Spam provides professionals concerned about preserving their image and their customers with alerts and data feeds on spam campaigns that imitate the communication or use the name of a trusted sender. Companies can reliably know which attacks are targeting them, and put in place the necessary protections.

Phishing is a threat to both the Internet user and companies. Signal Spam recovers the URLs (website addresses) contained in the spam that tries to incite Internet users to enter banking information that will be stolen and reused.

Brands and network security professionals receive a qualified stream of phishing URLs or reports.

Benefits for the Internet user:

A tool to report any attempt to steal banking and personal information. Signal Spam proceeds to the qualification

Benefits for brands and security professionals:

Receive real-time alerts on phishing campaigns that target a brand to block malicious URLs reported in web browsers.

A digital evidence base

A complaint formulated by an Internet user constitutes digital evidence held at the disposal of police and gendarmerie investigators in order to obtain probative elements that complete the investigation files.

Signal Spam has signed two partnership agreements with the CNIL and the OCLCTIC. Signal Spam sends a monthly ranking of the most reported senders in France to the CNIL, which uses it as evidence to trigger a control procedure.

Benefits for the Internet user:

File an official complaint as digital evidence for public authorities.

Benefits to the authorities:

A digital evidence base that can be used during legal proceedings and as a source of investigation.

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